Guard
From $1,200/location/month
Visibility and structured handling for pre-visit revenue risk.
- Core readiness rules
- Decision history
- Staff review queue
- Operational reporting
Revenue protection
Start with a 90-day pilot.
Dicyd is pre-visit infrastructure. Clinics validate the rules, staff workflow, and operational fit before making a longer-term commitment.
Pilot program
Prove the decision flow in your locations.
Configure explicit rules, observe real administrative exceptions, and measure whether earlier decisions reduce avoidable staff work.
90 days
$500 per location / month
Cancel anytime. Designed for outpatient clinics evaluating fit before standardization.
Apply for pilotIncluded in the pilot
Configurable web intake
Payer accepted, review, or not accepted
Plan-based referral enforcement
Rule-based authorization readiness
Case state machine
Immutable decision history
Staff exception task queue
SMS follow-up workflows
After the pilot
Production scope follows validated needs.
Every clinic starts with a pilot. Production configuration and pricing depend on location count, rule complexity, volume, and integration requirements.
Control
From $2,500/location/month
Expanded policy enforcement and workflow configuration for established programs.
- Everything in Guard
- Additional rule sets
- Expanded messaging workflows
- Implementation support
Authority
Custom pricing
Multi-location deployments requiring granular policy control and system integration.
- Everything in Control
- Location-specific policy versions
- Integration planning
- Scaled rollout support
Clear boundaries
Focused on the decision before scheduling.
What Dicyd does
Evaluates non-clinical intake completeness, payer rules, referral requirements, and authorization readiness. It records the result and routes exceptions to staff.
What Dicyd does not do
Dicyd is not an EHR, billing or RCM system, call center, chatbot, or clinical decision system. It does not diagnose, give medical advice, or replace human judgment for exceptions.
Frequently asked questions
Direct answers for clinic operators.
Do you guarantee payment?
No. Dicyd reduces known pre-visit administrative risk. Reimbursement still depends on coding, claims, payer adjudication, and other systems outside Dicyd.
Do you submit claims or bill patients?
No. Dicyd operates before billing begins. Existing billing partners and processes remain in place.
What happens when a case cannot be decided?
The case enters a staff task queue with the relevant reason and context. Dicyd does not make silent or probabilistic exception decisions.
How does Dicyd work with scheduling?
Dicyd sits upstream. Revenue-ready cases can proceed to the clinic's scheduling workflow; blocked or review cases remain visible for staff action.
How long does onboarding take?
Timing depends on rule definition and location count. The pilot includes configuration, validation, staff preparation, and a controlled launch.
Can we cancel the pilot?
Yes. The 90-day pilot is billed monthly and can be canceled without a long-term commitment.
Ready to evaluate Dicyd?
Review your current pre-visit workflow in a focused 30-minute conversation.